THE STATUS AND SOME FACTORS RELATED TO SATISFACTION OF HEALTH WORKERS AT YEN PHONG GENERAL CLINIC, BAC NINH PROVINCE, IN 2021
Main Article Content
Abstract
Background: Health workers is an important resource for every facilities. “There is no patient’s satisfaction if there is no medical staff’s satisfaction” (the statement of a well-known hospital manager – Joe Jansante). The satisfaction of medical staff will improve the quality of health services. Objectives: Determining the status and some factors related to health workers satisfaction at Yen Phong general clinic, Bac Ninh province.
Methods: Cross-sectional survey, quantitative research.
Results: This study collected information from 203 health workers Yen Phong general clinic, Bac Ninh province through questionnaire interviews. Research results show that 5/5 fields have satisfaction rates of over 83%.Conclusion: The overall satisfaction rate of health workers is quite high (84.24%). The average score is 4,21 ± 0,37. The results of univariate analysis showed that , the factor related to the satisfaction of health workers include: gender, age, number of years working at Yen Phong general clinic (p<0.05).
Article Details
Keywords
Satisfaction, health woerker, related factors.
References
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