THE CURRENT SITUATION OF THE QUALITY OF HEALTH INSURANCE MEDICAL EXAMINATION AND TREATMENT AT DISTRICT HOSPITALS IN THAI NGUYEN PROVINCE - ACCESS FROM THE PAID
Main Article Content
Abstract
This study aims to analyze and evaluate the current situation of quality of medical examination and treatment by health insurance at district hospitals in Thai Nguyen province from the perspective of patients, thereby proposing some solutions to improve the quality of medical examination and treatment with Health Insurance at these hospitals in the period of 2022 -2026, contributing to improving patient satisfaction in order to reduce the burden on upper-level hospitals.
Article Details
Keywords
Service quality, health insurance, medical examination and treatment by health insurance, hospitals, patients
References
1. Ministry of Health, Hospital Regulations promulgated together with Decision No. 1895/1997/BYT-QD, dated September 19, 1997.
2. Cronin, J. J. & Taylor, S. A., “Measuring Service Quality: A Reexamination and Extension”, Journal of Marketing, 1992, 56(3), pp.55-68.
3. Thu NT, Quality of medical examination and treatment services by health insurance at district hospitals in Thai Nguyen province, PhD thesis, University of Economics and Business Administration, Thai University Original, 2021.
4. Trong H, Ngoc CNM, Analysis of research data with SPSS, Statistical Publishing House, 2005.
2. Cronin, J. J. & Taylor, S. A., “Measuring Service Quality: A Reexamination and Extension”, Journal of Marketing, 1992, 56(3), pp.55-68.
3. Thu NT, Quality of medical examination and treatment services by health insurance at district hospitals in Thai Nguyen province, PhD thesis, University of Economics and Business Administration, Thai University Original, 2021.
4. Trong H, Ngoc CNM, Analysis of research data with SPSS, Statistical Publishing House, 2005.