ABSTRACT CURRENT SITUATION AND ASSOCIATED FACTORS OF MEDICAL INCIDENT REPORTING AT NGHE AN ONCOLOGY HOSPITAL

Hoang Thi Linh Giang1, Nguyen Thi Ngoc Thuy1, Tran Ba Kien1, Nguyen Tai Bui Dat1, Le Thi Thu Huyen1
1 Nghe An Oncology Hospital

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Abstract

Objectives: This study aims to evaluate the current status of clinical incident reporting and analyze related factors at Nghe An Oncology Hospital.


Subjects and methods: Cross-sectional descriptive analysis was conducted on secondary data from 374 adverse event reports recorded between January 2022 and February 2026.


Results: The findings indicated that voluntary reporting was predominant, accounting for 98.7%, with nursing staff and technicians being the primary contributors (60.4%). A significant majority of events transpired during regular working hours (94.1%) and were filed within the mandatory 24-hour window (94.4%). Digital avenues were heavily utilized, specifically through the AppSheet platform (50%) and QR codes (49.7%). Regarding severity, near-misses or non-harm incidents comprised 75.1% of the total, and no high-severity events were recorded. The primary trigger was identified as non-compliance or errors during professional technical procedures (56.4%). Statistical correlations were observed between the reporting channels, professional titles, operational departments, and both the timeliness and data quality of the reports.


Conclusions: The digitalized medical incident reporting system initially proved effective. Further improvement of the software, staff training and maintenance of a non-punitive reporting culture are needed.

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