40. EVALUATION OF THE ACTUAL SITUATION AND COUNSELING NEEDS REGARDING DRUG USE AMONG PATIENTS AT LE VAN VIET HOSPITAL
Main Article Content
Abstract
Research objective: Counseling on safe and effective use of drugs for outpatients plays an important role in the treatment process. The study aims to evaluate the current status of drug counseling and the possibility of applying telepharmacy (remote pharmaceutical care) at Le Van Viet Hospital, Ho Chi Minh city.
Subjects and methods: A cross-sectional descriptive study to investigate the current status of drug counseling at Le Van Viet Hospital, Ho Chi Minh city by surveying 400 outpatients aged 18 years and older and representatives of the Board of Directors, leaders and pharmacists of the hospital's Pharmacy Department from November 2023 to March 2024.
Results: 46.5% of the survey respondents wanted medication consultation; 39.6% of the survey respondents wanted to receive online medication consultation if the hospital implemented the service. 100% of pharmacists and hospital management believed that remote medication consultation via the telepharmacy system could be a solution to address patients' consultation needs and the current facilities of the hospital.
Conlusion: At Le Van Viet Hospital, medication consultation is limited due to patients' awareness, infrastructure, and human resources. It is necessary to raise patients' awareness about the importance of medication consultation. Telepharmacy could improve the quality of care and has promising prospects for expansion due to positive reception from both patients and the hospital.
Article Details
Keywords
Telepharmacy, medication consultation, Le Van Viet Hospital
References
[2] Nguyễn Hồng Minh, Đánh giá tác động của việc ứng dụng công nghệ thông tin trong tư vấn sử dụng thuốc tại nhà thuốc bảo hiểm y tế Bệnh viện thành phố Thủ Đức, Luận văn thạc sỹ dược học, Trường Đại học Y Dược thành phố Hồ Chí Minh, 2022.
[3] Lê Minh Thi, Trần Thị Diễm, Ứng dụng mô hình SWOT để đánh giá nhu cầu tư vấn phòng, chống viêm gan B cho bệnh nhân tại Khoa Nghiên cứu và Điều trị viêm gan, Bệnh viện Chợ Rẫy, Tạp chí Y học Việt Nam, 2022, 511(1), tr. 72-6.
[4] Peláez Bejarano A, Villar Santos P, Robustillo-Cortés MLA et al, Implementation of a novel home delivery service during pandemic, Eur. J. Hosp. Pharm., 2021, 28 (Suppl 2), pp. e120-e3.
[5] Mohamed Ibrahim O, Ibrahim RM, Abdel-Qader DH et al, Evaluation of Telepharmacy Services in Light of COVID-19, Telemed JE Health, 2021, 27(6), pp. 649-56.
[6] Bệnh viện Nguyễn Tri Phương, Khảo sát nhu cầu tư vấn thuốc của bệnh nhân ngoại trú tại Bệnh viện Nguyễn Tri Phương, https://bvnguyentriphuong.com.vn/nghien-cuu-noi-bo-va-dang-tai-tap-chi-trong-nuoc/ khao-sat-nhu-cau-tu-van-thuoc-cua-benh-nhan-ngoai-tru-tai-benh-vien-nguyen-tri-phuong, Accessed 31/8 2022.
[7] Al-Shroby WAA, Sohaibani IS, AlShlash NK et al, Factors influencing telehealth awareness, utilization, and satisfaction in KSA: A national population-based study, Journal of Taibah University Medical Sciences, 2024, 19(3), pp. 677-86.
[8] Kilova K, Peikova L, Mateva N, Telepharmacy and opportunities for its application in Bulgaria, Pharmacia, 2021, 68 (2), pp. 333-7.
[9] Nguyễn Đắc Quỳnh Anh, Thực trạng và nhu cầu khám chữa bệnh từ xa của người bệnh mắc bệnh lý mạn tính khu vực miền Trung Việt Nam, 2023, 163 (2), pp. 255-64.
[10] Dat TV, Minh NH, Hoang TM et al, Implementation of Telepharmacy to Provide Medication Consultation Service for Patients: A Case Study From Thu Duc City Hospital, Ho Chi Minh City, Cureus, 2024.