Articles Vol. 64 No. tiếng Anh 22/12/2023

14. THE EFFECTS OF 5S MODEL ON HOSPITAL SERVICE AT CAN THO UNIVERSITY OF MEDICINE AND PHARMACY HOSPITAL, 2022

Nguyen Van Nguyen1, La Ngoc Quang2, Nguyen Van Tap3, Nguyen Quynh Truc4, Nguyen Hoang Thien Thu5
1 FOB Cosmetic Vocational Education Center
2 Hanoi University of Public Health
3 Nguyen Tat Thanh University
4 Pham Ngoc Thach University of Medicine, Ho Chi Minh City
5 District 11 Health Center
Corresponding author: nvnguyen2412@gmail.com
DOI: 10.52163/yhc.v64i13.869
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Keywords
5S, intervention, facilities, quality, Can Tho University of Medicine and Pharmacy hospital.
Abstract

The 5S model is the beginning of a quality enhancement initiative to improve safety, efficiency, or other patient-centered aspects. Applying 5S on all types of equipment is to improve the quality of Can Tho University of Medicine and Pharmacy Hospital. It is believed to have some positive effects to the working environment since items are arranged in order, creating more spacious area.

Objective: The study aimed to evaluate results of applying 5S on all types of facilities at Can Tho University of Medicine and Pharmacy Hospital after 1-year intervention.

Method: The pre-post study design was applied, sampling all 166 equipments in use at Can Tho University of Medicine and Pharmacy Hospital.

Results: The results showed that the intervention process achieved positive changes in all 5 types of equipment. After 12 months of intervention, the effectiveness index ranged from 20.24% to 42.65%.

Conclution: Thus, the applied 5S intervention methods have shown certain effectiveness in quality improvement in hospital.

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