Articles Vol. 67 No. 7 26/07/2026

WORKING ENVIRONMENT AND WORK ENGAGEMENT OF HEALTHCARE WORKERS AT TAN PHU GENERAL HOSPITAL, HO CHI MINH CITY, 2026

Nguyen Thi Ngan1,2, Nguyen Thanh Truong1,2, Nguyen Tan Dat3,4, Nguyen An Nhan1,2, Nguyen Huu Thien1,2, Lam Son Bao Vi5,6
1 Tan Phu General Hospital
2 Bệnh viện Đa khoa Tân Phú
3 Can Tho University of Medicine and Pharmacy
4 Trường Đại học Y Dược Cần Thơ
5 Pham Ngoc Thach University of Medicine
6 Trường Đại học Y khoa Phạm Ngọc Thạch
DOI: 10.52163/yhc.v67i7.5920
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Keywords
Work environment, work engagement, healthcare workers, job demands-resources.
Abstract

Objectives: To assess the work environment, level of work engagement, and associated factors among healthcare workers at Tan Phu General Hospital, in 2026.

Subjects and methods: A cross-sectional study was conducted among 435 healthcare workers. Data were collected using a structured self-administered questionnaire. The work environment was measured using the AWS, and work engagement was assessed using the UWES-9. Data were managed with Epidata Manager software and analyzed using Stata 17 software. Multivariable linear regression was performed to identify factors associated with work engagement.

Results: The mean age of participants was 34.82 ± 6.89 years, with males accounting for 30.6%. The mean AWS score was 3.49 ± 0.34. The overall UWES-9 score was 4.03 ± 0.86, with mean scores of 4.02 ± 1.01 (vigor), 4.24 ± 0.94 (dedication), and 3.82 ± 0.92 (absorption). Multivariable analysis indicated that years of service, job control, fairness, and value alignment were significantly associated with work engagement, explaining 45.1% of its variance (p < 0.05).

Conclusions: Healthcare workers demonstrated a relatively high level of work engagement, which was significantly influenced by workplace conditions. Strengthening organizational resources-particularly enhancing fairness, job control, and value alignment-may serve as effective strategies to sustain motivation and improve workforce performance in healthcare settings.

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