Articles T67 Số CDD10 - HN Bệnh viện Nhi Đồng 2 - HN Trường Đại học Nguyễn Tất Thành

NEEDS AND CAPACITY TO PROVIDE FAMILY MEDICINE SERVICES AT NAM ANH POLYCLINIC, HO CHI MINH CITY

Ho Van Cop1,2, Nham Thi Thuy Trang1,2, Vo Thi Hong Gam3,4, Nguyen Quoc Dinh5,6, Nguyen Hong Chuong7,8, Vo Thi Kim Anh9,10, Dong Duc Hung11,12
1 Nam Anh Polyclinic
2 Phòng khám Đa khoa Nam Anh
3 Bac Tan Uyen regional Medical Center
4 Trung tâm Y tế khu vực Bắc Tân Uyên
5 Thuan An regional Medical Center
6 Trung tâm Y tế khu vực Thuận An
7 Department of Health of Ho Chi Minh city
8 Sở Y tế thành phố Hồ Chí Minh
9 Cuu long University
10 Trường Đại học Cửu Long
11 Le Van Thinh Hospital
12 Bệnh viện Lê Văn Thịnh
DOI: 10.52163/yhc.v67icd10.5880
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Keywords
Family medicine, polyclinic, chronic disease, continuous care, Donabedian model.
Abstract

Objectives: To analyze needs and capacity to provide family medicine services at Nam Anh Polyclinic, identify gaps and root causes, and propose solutions for implementing family medicine model.

Methods: Cross-sectional study on 68 outpatients at Nam Anh Polyclinic (Oct-Dec 2025). Needs assessed using 5-point Likert scale, capacity evaluated using Donabedian model, gaps identified by Gap Analysis and root causes by Why-Why Analysis.

Results: 86.76% of patients did not receive regular health monitoring, 73.91% of chronic patients were not managed. Although 80.88% were unfamiliar with family medicine, 86.77% expressed interest. Highest need: health record and chronic disease management (4.24 ± 0.68). Capacity: infrastructure 4.13/5 points, information systems 2.29/5 points. Root cause: family medicine model not implemented.

Conclusions: High family medicine demand while capacity remains limited. The study proposes implementing family medicine with 3 pillars: workforce training, information system upgrade, and standardized chronic disease management.

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