Objective: The study aims to assess the level of awareness, attitude and practice of administrative staff towards educational quality assessment activities at Hanoi Medical University. Method: A cross-sectional descriptive study was conducted on 152 administrative staff (out of a total of 439 administrative staff) working at Hanoi Medical University. Data were collected through structured questionnaires and analyzed using R software with descriptive statistics to reflect the current state of awareness, attitudes, and level of participation of administrative staff in educational quality accreditation activities. Results: 62.7% of staff had a correct understanding of educational quality accreditation, 74.0% had a positive attitude, but only 48.7% practiced correctly; The results show that staff had a positive attitude towards accreditation activities, however, the level of practical participation and theoretical knowledge was still uneven among different groups of staff. Recommendations: Internal communication programs and specialized training should be strengthened to raise awareness and practice of educational quality assessment within the school administration.
STUDYING THE AWARENESS, ATTITUDE AND PRACTICE OF ADMINISTRATIVE STAFF ON EDUCATIONAL QUALITY ASSESSMENT ACTIVITIES AT HANOI MEDICAL UNIVERSITY
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Keywords
quality control, administration, awareness, attitude, practice.
Abstract
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