Articles Vol. 63 No. 4 (2022) 08/08/2022

THE STATUS OF PATIENT SAFETY CULTURE OF HEALTHCARE STAFF AND SOME RELATED FACTORS AT CAN THO OBSTETRICS AND GYNECOLOGY HOSPITAL IN 2020 AND 2021

Dang Thi Minh Phuong1,2, Le Trong Sanh3,4
1 Can Tho Obstetrics and Gynecology Hospital
2 Bệnh viện Phụ sản thành phố Cần Thơ
3 General Hospital of Phu Quoc City
4 Bệnh viện Đa khoa thành phố Phú Quốc
Corresponding author: minhphuong16021988@gmail.com
DOI: 10.52163/yhc.v63i4.381
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Keywords
Patient safety, patient safety culture.
Abstract

Objective: This study aims to determine the positive response rate of healthcare staff on patient
safety culture at Can Tho Obstetrics and Gynecology Hospital and analyze some related factors.
Materials and methods: The cross-sectional study surveyed 313 healthcare staff who directly take
care of patients (doctors, nurses, midwives, technicians) and have worked for at least 01 year at Can
Tho Obstetrics and Gynecology Hospital during the research period, from October 2020 to June
2021. Result: In dimension 4, the positive response rate of management support was 98.56%. In
dimension 2, the positive response rate of “supervisor/officer-in-charge actions promoting patient
safety” was 98.08%. In dimension 1, the positive response rate of “teamwork within units” was
97.68%. In dimension 5, the positive response rate of “feedback and communication error” was
92.55%. In dimension 9, the positive response rate of “handoffs and transitions” was 88.39%. In
dimension 3, the positive response rate of “supervisor/officer-in-charge expectations” was 86.58%.
In dimension 8, the positive response rate of “teamwork across units” was 85.62%. In dimension 6,
the positive response rate of “communication openness” was 82.32%. In dimension 10, the positive
response rate of “non punitive response error” was 78.59%. In dimension 7, the positive response rate
of “frequency of events reported” was 69.17%. Analyzing an association between professional titles
and dimension-based satisfaction shows that “supervisor/officer-in-charge expectations” (Dimension
3) and “teamwork across units” (Dimension 8) of healthcare staff having different professional titles
are different (p<0.05). Analyzing an association between main workplaces (units) and dimensionbased satisfaction shows that “management support” (Dimension 4) of healthcare staff in different
unit is different (p<0.05). Conclusion: The positive response rate of healthcare staff on patient safety
culture had a high range, from 69.17% to 98.56%. In 10 dimensions, the positive response rate of
“frequency of events reported” was the lowest (69.17%), while that of “management support” was
the highest (98.56%).

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