Keywords
Service quality, health insurance, medical examination and treatment by health insurance, hospitals, patients
Abstract
This study aims to analyze and evaluate the current situation of quality of medical examination and treatment by health insurance at district hospitals in Thai Nguyen province from the perspective of patients, thereby proposing some solutions to improve the quality of medical examination and treatment with Health Insurance at these hospitals in the period of 2022 -2026, contributing to improving patient satisfaction in order to reduce the burden on upper-level hospitals.
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