Articles Vol. 65 No. 3 06/05/2024

22. QUALITY OF WORKING LIFE AMONG HEALTHCARE WORKERS IN THONG NHAT HOSPITAL, HO CHI MINH CITY 2023

Chanthavisouk Ketsana1,2, Nguyen Van Pol1,2, Le Nhat Phuong3,4, Pham Thi Hong Ha5,6, Vo Van Bay1,2
1 Pham Ngoc Thach University of Medicine
2 Trường Đại học Y khoa Phạm Ngọc Thạch
3 Duy Tan University
4 Trường Đại học Duy Tân
5 Thong Nhat Hospital, Ho Chi Minh city
6 Bệnh viện Thống Nhất, Thành phố Hồ Chí Minh
Corresponding author: bayvv@pnt.edu.vn
DOI: 10.52163/yhc.v65i3.1073
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Keywords
Quality of working life, hospital, Thong Nhat, healthcare, WRQoL-2.
Abstract

Objective: To describe QWL and explore some associated factors QWL of healthcare workers at Thong Nhat Hospital in Ho Chi Minh City.

Method: A cross-sectional study was conducted with healthcare workers by using “Work-related quality of life scale-2” (WRQoL-2) scale with seven aspects including 32 questions. This study applied ANOVA to test for differences.

Results: A total of 307 healthcare workers participated in the survey. Healthcare workers aged 30 - 39 accounted for the highest 45.9%. Female healthcare workers accounted for 77.2%. Among the seven domains, the highest score is “Job and career satisfaction” (3.58 ± 0.62), followed by “Employee engagement” (3.56 ± 0.71), “Working conditions” (3.41 ± 0.73), “Home-work interface” and “Control at work” (3.34 ± 0.79). The domain with the lowest average score is “Stress at work” (2.82 ± 0.62). The variables of age group, sex, marital status, education level, job title, and number of dependents significantly influenced WRQoL (p < 0.05).

Conclusion: The WRQoL-2 scale is suitable for assessing WRQoL of healthcare workers. Policymakers should pay attention to personal characteristics and job title to improve WRQoL of healthcare workers.

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